Terms and Conditions

Effective Date: 23/08/2024

Welcome to Katia Meraki Shop! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and making a purchase, you agree to be bound by these Terms and Conditions.

1. General Information

• Business Name: Katia Meraki Shop
• Owner: Fátima Gómez Arroyo
• Address: Calle Alcalá 213, Esc. 5, 1ºC, Madrid, Spain
• Email: [email protected]

2. Products and Services

Katia Meraki Shop offers a range of products available for purchase online. We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors or omissions and to update product information at any time without prior notice.

3. Orders

• Order Acceptance: By placing an order on our website, you are making an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, inaccuracies in pricing, or suspected fraudulent activity.
• Order Confirmation: Upon receiving your order, we will send you an order confirmation email. This email does not constitute acceptance of your order; it is simply a confirmation that we have received it.
• Order Processing: Once your payment has been confirmed, we will begin processing your order. Processing times may vary depending on the product and availability.

4. Pricing and Payment

• Pricing: All prices listed on our website are in EUR and include applicable taxes (where required by law). We reserve the right to change prices at any time without prior notice.
• Payment: We accept various payment methods, including credit/debit cards and other payment options as displayed on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
• Payment Processing: Payment processing is handled by third-party payment processors. Katia Meraki Shop does not store your payment information.

5. Shipping and Delivery

• Shipping: We offer international shipping to various destinations. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
• Delivery: Estimated delivery times are provided for your convenience and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or shipping carrier issues.
• Customs and Import Duties: For international orders, you may be responsible for paying customs duties, taxes, and fees required by your country’s laws. Katia Meraki Shop is not responsible for these charges.

6. Returns and Refunds

• Returns: We accept returns within 14 days of receipt of your order, provided that the products are unused, in their original packaging, and in the same condition as received. To initiate a return, please contact us at [email protected].
• Refunds: Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original payment method. Shipping costs are non-refundable.
• Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not, you have 14 calendar days from the date of receipt to return your items.. If you need to exchange an item, please contact us at [email protected].

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and graphics, is the property of Katia Meraki Shop or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

8. Limitation of Liability

Katia Meraki Shop is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Spain. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The most current version will be available on our website, and your continued use of our site after any changes have been made constitutes your acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]